11 días de edad

Internal Communications Program Manager

First Mutual Holding Co.
Lakewood, OH 44107
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When you work at First Mutual Holding Co., you'll work with a mutual bank that shares a commitment to customers, community and each other.

Our differences bring inclusion to life at First Mutual Holding Co. and our commitment to diversity is our commitment to you, our customers and our communities. We seek and respect diverse creativity to build new ideas and add to our rich heritage. Our employees are valued, respected and their voices are heard.

Position Summary:

The Internal Communications Program Manager is responsible for strategic, enterprise-wide internal communications across the multi-bank holding company. This role supports management by assessing organizational communication needs, delivering targeted communications strategies and designing, implementing and measuring communication programs and policies through a variety of technology platforms, including the company intranet.

Duties and Responsibilities:

  • Responsible for spearheading the re-development and daily management of the corporate Intranet. Works in close collaboration with marketing department, IT, HR, project management, and member bank contacts to assure alignment.
  • Leads efforts to develop and implement internal communications strategies and programs to support key enterprise objectives and change-management initiatives. Schedules and facilitates planning meetings, establishes timelines, and coordinates stakeholder input.
  • Provides guidance to executives and managers on how to develop and execute effective communications in order to engage employees. Assists with a variety of communication tasks to support leadership including talking-points, presentations, and online messages.
  • Analyzes and reviews internal communications in order to maximize results and assure compliance with company policies and regulatory requirements. Develops and presents recommendations on internal communications process enhancements.
  • Maintains positive and dynamic relationships with internal departments and individual stakeholders, including executive leaders, to support communications needs and resolve challenges while maintaining a high level of service.
  • Other duties as required


Education and Experience:

  • BA or BS in communications, journalism, public relations, English or equivalent experience.
  • 5-7 years of communications experience with at least three years in internal communications.
  • Experience leading the development and ongoing management of a company Intranet (SharePoint experience a plus).
  • Ability to communicate clearly and effectively through all communication channels with particular emphasis on written communication skills.
  • In-depth knowledge of English, including grammar and spelling. Strong understanding of different writing styles, including AP, as well other persuasive and informative communication strategies.
  • Business acumen with ability to understand complex issues, execute a strategy and anticipate response.
  • Experience with analyzing and interpreting information to develop strong key messages.

Physical Environment:

  • While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.
  • The noise level in the work environment is usually quiet to moderate.
  • This position is performed in a hybrid office setting. Able to respond to emergency situations.



Posted: 2023-01-18 Expires: 2023-02-18

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Internal Communications Program Manager

First Mutual Holding Co.
Lakewood, OH 44107

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