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Benefits Administrator

Oxford University Press
Cary, NC 27513
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Oxford University Press

Administration Support

Posted: June 10, 2022
Cary, NC, USA

Education changes lives forever. It broadens horizons, breaks down barriers, and fires imaginations. Like the University of Oxford of which we are a part, we are committed to uncompromising standards, freedom of expression, and the enrichment of lives through education. This is our motivation, our purpose, and our mission. It is why 100% of the money we make is reinvested into education and research. It is why all 6,000 of us in 52 countries care deeply about reaching more people, in more places, with world-class learning and research materials and services.

More about OUP

Advancing Knowledge and Learning

We are looking for an experienced and engaging Benefits Administrator to join our US HR team. This role will handle the daily administration of employee benefits programs, including medical, dental, vision, disability, life, and retirement.

Additionally, responsibilities include the following:
  • Serve as a primary point of contact for plan vendors and third-party administrators to ensure compliance in administration
  • Track multi state-specific benefits legislative changes to ensure compliance
  • Consult with and advise colleagues and management regarding eligibility, plan provisions, and other benefits related matters
  • Act as liaison between colleagues and insurance vendors utilizing excellent customer service and problem resolution skills
  • Administer leave of absence program for all US colleagues, including leave tracking, document distribution, tracking, and processing benefit payments, state benefits eligibility, claims resolution, and return to work
  • Entering terminated employees benefits information in COBRA vendor system
  • Administer retiree medical plans and support finance on annual audit requests
  • Oversees the maintenance of employee benefit files
  • Facilitate Benefits New Hire Orientations
  • Assist with coordination, planning, and rollout of Annual Enrollment, including written communications and open enrollment meetings
  • Maintain accurate records regarding dependent eligibility and validation process
  • Maintain administrative procedures for US benefits processes
  • Reconcile and process benefits invoices to ensure accurate and prompt payment
  • Process and submit funding for medical, dental, FSA, and ancillary plans
  • Prepare and reconcile monthly premium billing for life and disability plans
  • Maintain and monitor the accuracy of employee deductions and elections in HRIS
  • Assist with annual retirement plan audit
  • Assist with all internal audit processes; including reviewing and updating administration processes to ensure accuracy

  • 2+ years experience in employee benefits administration with general knowledge of laws and regulations, such as HIPAA, FMLA, COBRA, ADA, ACA, etc.
  • Experience with UKG Pro or another, comparable cloud-based HRIS system a plus
  • Excellent communication skills with the ability to speak in group or individual settings
  • Ability to read and comprehend complex correspondence; must understand Welfare Benefit Plan documents and
  • Ability to write moderate level correspondence to employees, management, and vendors via internal and external memorandums and reports
  • Ability to effectively present information to management or others in a group or individual setting
  • Ability to perform complex calculations when reconciling billing statements and calculating insurance premiums, deductibles, out-of-pocket maximums, etc. as related to daily tasks
  • Computer literacy and experience with Microsoft Office Suite - Excel, Word, Outlook, and other email applications
  • Ability to utilize SOPs to work independently under limited supervision and heavy deadlines

Position Location: This position is a hybrid position out of Cary, NC (in office 3-4 times per month).

GJC Level: S4 (for internal purposes only)

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)



Posted: 2022-06-11 Expires: 2022-07-12

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Benefits Administrator

Oxford University Press
Cary, NC 27513

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